DATA PROTECTION DECLARATION
FCC PRODUCTS AS
Hereinafter “the Company”or “we”.
The following data protection declaration describes how we collect and use personal data.
We are the Data Controller for our processing of personal data, and the intention is to give you details of the processing we do.
This declaration will be regularly updated.
When do we collect personal data?
- When you contact us via our website.
- When you call us.
- When you register a grill.
- When you subscribe to our newsletter.
- When you register a support case.
You can exercise your rights by contacting us using the contact form on the website, or using the templates to request erasure, changing or rectification you can find at the bottom of the website. You have the right to a reply without undue delay and within 30 days.
Access to data
You can ask for a copy of all data we process on you. Read more on the right of access
Rectification of personal data
You can ask us to rectify or supplement data that is incorrect or misleading. Read more on the right to rectification or to supplement data
Erasure of personal data
In some situations, you can ask us to erase data on you. Read more on the right to erasure
Restriction of processing of personal data
In some situations, you can also ask us to restrict the processing of data on you. Read more on the right to restriction
Objection to processing of personal data
If we process data on you based on what we do, or when weighing interests, you have the right to object to processing of data on you. Read more on the right to object
If we process data on you based on your consent or a contract, you can ask us to transfer your data to you or another data processor. Read more on the right to data portability
You can object to us processing your personal data
- Datatilsynet (the Norwegian Data Protection Authority):
- Web: https://www.Datatilsynet.no/
- Email: firstname.lastname@example.org
- Tel.: +47 22 39 69 00
- Address: Postboks 8177 Dep., 0034 Oslo, Norway
What do we register when you use our website?
What do we register when you contact us?
When you contact us by email, your mail address, time sent, IP address and mail content will be saved on our mail server and on the recipient’s PC. Incoming mail can be automatically redirected to several persons in our organisation if not addressed to an individual (e.g. addressed to post@).
If you opt to receive our newsletter, you will be asked to give your name and email address. These details will only be used to send you the newsletter via email. We use Mailchimp to deliver our newsletter, and you can check and edit the details we have saved on you by following the link at the bottom of each newsletter. You can also unsubscribe using the same link, when we will erase your personal data from our register. Newsletters are sent out irregularly.
When you contact us via the form on our website, we can save your enquiry in the site database. What we save are the sender’s email address, time sent, IP address and enquiry content. Your enquiry will also be automatically sent to the email address of the right person in our organisation. The objective of saving enquiries in the database is to act as backup in the event of disruption to email flow.
When you use the support function on our website, we register the details you give during the call, so that we can respond and deal with your enquiry in the best way possible. All support calls are deleted three months after the date they were made. If your enquiry concerns a job, for example, we save all the necessary details that are relevant to your customer relationship with FCC Products AS.
Processing of data when you are in contact with us
When you contact us for a quote, we process data to be able to answer your questions. We save the data necessary to be able to answer your query. When you call us, we save your telephone number and the time of the call. If you contact us by mail, we save your enquiry, our answer and your mail address.
The Company’s websites are run by FCC Products AS, and Havdur design AS.
If you have any questions, please contact us via the contact details on our website.
If you want to request access, change, rectification or erasure of your personal data, please use the forms at the bottom of our website. Sign the form and attachments and send them by mail to the address given under “Contact” on the website, or to the address registered as our mail address in the Brønnøysund Register, go to www.brreg.no. You can also send in the form by email, but please note that we cannot be responsible for how your email provider collects and processes data it may receive when we respond to your request. We therefore recommend deleting the mail from your mail server after receiving it from us.